Contact Us

WillowWood excels at taking care of our customers.

We’re here to help you. If you need assistance, would like to place an order, or want to share product suggestions and feedback, please contact us during our business hours of 8:00 a.m. to 5:00 p.m. (Eastern). Surveyed customers have given WillowWood’s customer care team high marks for understanding and product knowledge, helpfulness, and professionalism.

Our team of product specialists travel throughout the U.S. visiting clinicians sharing the latest product information. If you have a product question or would like to schedule a visit with your regional product specialist, please contact us at 800.848.4930.

Open a WilllowWood customer account! Download an account application form and an authorization form. If you'd like to have a credit card on file with WillowWood, download our credit card account application. Save these writable order form PDFs to your computer and complete. You may e-mail the completed form(s) to or fax to 740.869.4374.

Product Ideas Welcomed

Have a product idea that you want to share with WillowWood? Thank you for thinking of us! Before you submit an idea, please read our submission policy and frequently asked questions first.


Free WillowWood E-mail Service
Receive credit memos, statements and invoices directly in your e-mail box! WillowWood’s automated e-mail service is FREE, convenient and easy to request. Submit your information to sign-up or call 800.848.4930.  

Contact Information 

The Ohio Willow Wood Company
15441 Scioto Darby Road
P.O. Box 130
Mt. Sterling, Ohio

(Toll Free, U.S.) 1.800.848.4930
(Local, International) 740.869.3377

(Toll Free, U.S.) 1.888.878.4858
(Local, International) 740.869.4374



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